Hi forum,
Things have actually been going pretty decent for me so far, but right now I feel like I'm facing a bit of an existential dilemma.
I have earned almost $200 at this point from sales of my new digital album, from my current email list of about 1500 names. I have been building this list for about 3 years.
I am eternally grateful for the support of the people who are on my list, and especially for those who bought my music. But I recognize that this is not yet a scalable business.
Most of the names (and all of the people who have bought my music) are people from my life who I have known for years. I want to grow my list, but I don't know where to look for more people who are likely to buy my music.
It seems silly, but I honestly have no idea who would want to listen to the music I make. Most of the people who have heard my music, apart from relatives, family friends, and former teachers, are other composers. I have had my greatest success so far getting signups from other composers, but this seems like kind of a zero-sum game: I'll buy your music, you buy my music, e.g.
My general sense is that many other people who listen to Classical music are older (35+), middle-class people, but I have had very limited success targeting these groups with Facebook ads.
I have also tried thinking about possible ways people might want to use my music to create experiences (relaxing, morning commute), but this seems like it's also been kind of a dead-end so far.
It's hard to know who to ask for advice about this, since this is apparently a widespread problem with many American arts organizations, including many symphony orchestras and opera companies. I'm sure there are no easy answers but I thought I would start here, at the Music Mastermind Forum, to look for advice.
I want to be successful at this and I am confident there are people out there who would be interested in what I do. I just feel like I need to know more about who I should be looking for before I can move forward. I feel kind of like a monkey throwing darts at a phone book at this point, but I will keep thinking and trying, and I'm sure it will help to get feedback from other musicians.
Here is the free track I am offering, for reference:
http://ezradonnercomposer.com/.....rack_1.zip
Thanks,
Ezra
Sorry, guess I needed to get that off my chest. Glad this is a safe place to talk through these things!
John in this course, and others elsewhere, have talked about the value of religious affiliations in marketing and tribe-building. I'm a young American who loves my country, and I'm wondering if I might have some success marketing to people who consider themselves "patriotic Americans." Love of country is a powerful force in many people's lives, including my own, I would say, and this can even be said to amount to a kind of "civil religion" in some manifestations.
Just started a new ad campaign on fb to people in the United States 35+ who "are interested in the United States." This is a broad demographic, and it may end up being too broad in the long run, but at least maybe it's a place to start. So far two of my right column ads have over 0.8% CTR, and google analytics tells me I have 1 new sign-up out of 5 clicks.
I'm excited to see if this leads anywhere, and more importantly, it feels authentic and real. I'll keep you posted!
Ezra
Hey Ezra,
Thanks for sharing. It can be tough out there. And the experience you described of spending years building a list only to see a mere $200 in sales is not uncommon. That said, when you craft offers as I show you how to do here and in MMM, conversion rates like that would be surprisingly low, assuming we are talking about a $10 album. I'd be curious to read the emails you sent out that resulted in those sales. I'd also be curious to know what the open rate and CTR was on those emails. You should be able to generate a heck of a lot more with a responsive list of 1500 people. On the other hand if this was 200 sales of a $1 single then it's very good and opens up a new conversation.
Regarding targeting... I don't find it hard to target people by age at all on FB. The simple age targeting option does the trick just fine for me and I find that the older the better, in terms of conversions. I suspect you have a disconnect between your targeting and ad or SP copy. Feel free to post the info here for further analysis.
Re: Using love of country as a niche... I think this can absolutely be successful, BUT to do it right I would think you would really need to build a brand around the theme. One in which imagery, copy, emails, blog posts and the themes of your music all lined up. You could do that but I am confident a successful funnel can be put together purely around the fact that you make classical music which is a very defined niche. My opinions aside, 20% conversions is decent, so if the cost per click is working for you then who cares what I think and stay your course.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi John,
Thank you very much for your response and for your thoughts. I have shared the data and the body copy for the two emails below for your reference.
Regarding pricing, I decided to try a pay-what-you-want schema for this project, and interestingly, the average price per download so far has worked out to be about $10 per unit. I have processed 20 payments for a total of $202.94 ($191.61 after PayPal fees), or $10.147 average price ($9.58 each after PayPal fees).
I started building this list before I knew about MMM, and I wonder if my biggest issue may be that I just have a lot of people on my email list who shouldn’t be on there because they’re not likely buyers. But then my conundrum is figuring out who I should be targeting instead. Classical music is indeed a well-defined niche, but so far I honestly haven't had a ton of success so far targeting Classical fans.
My fb ads targeting fans of composers Grieg, Elgar, Sibelius, Copland, Barber (some of the more well-known guys I think I sound like), as well as institutions like Indianapolis Symphony, have performed very poorly, although that's not to say that they can't be improved. I think the issue with the Classical niche, which is borne out by my own observations, is that Classical music fans are conservative, and not typically that interested in the music of living composers. (They will often refer to a piece of music written in 1940 as "new.") The "love of country" was another possible angle that came to mind, because it's potentially a totally different target audience without these same prejudices.
Yesterday was Memorial Day and it may have been a blip, but I am happy at least to report the following stats from my fb ad campaign targeting "people interested in the United States." From 10 clicks yesterday I got 2 new signups for a conversion rate of 20%. (Yay!)
WEBSITE CLICKS 10 REACH 8,013 FREQUENCY 1.12 TOTAL SPENT $2.26
AVG. COST PER WEBSITE CLICK $0.23
I am running the campaign again today and am curious to compare today's stats soon.
My squeeze page may not be particularly in perfect sync with this strategy yet, but here it is for reference:
http://www.ezradonnercomposer.com
If I get a lot more signups from this campaign I'll probably also re-think my autoresponder series.
Regarding the recent emails resulting in $200 worth of sales, here are the open rate and CTR, plus the body copy of the two emails sent so far. Thanks for taking a look and I welcome any advice or critique you care to offer.
Email #1: Download "Mountain Suite" today for a penny!
Sent on Tue, May 13, 2014 06:00 am
1,526 Subscribers 29.1% Opens 3.2% Clicks
http://us2.campaign-archive2.c.....3dc744dbf6
Hi <<First Name>>,
The "Mountain Suite" digital album is now available!
Here's what people are saying on iTunes:
"Lush, expansive music...at once accessible and fresh"
"Beautiful, a stunning masterpiece"
"Powerful and enchanting"
Order from the link below and pay whatever price you choose, even as low as a penny, and get 5 bonus tracks free:
http://www.ezradonnercomposer......tain-suite
Thanks as always for your continued support. Whenever you do get a chance to listen, I'd love to know what you think.
Yours,
Ezra
Email #2: It's not too late to download "Mountain Suite" for only a penny...
Sent on Tue, May 20, 2014 06:00 am
1,504 Subscribers 25.7% Opens 1.9% Clicks
http://us2.campaign-archive1.c.....0bc02447c6
Hi <<First Name>>,
Just wanted to remind you that you can still get the "Mountain Suite" digital album for only a penny. Last week, the response was incredible--it's not too late to get the music on a pay-what-you-want basis!
Since last week another review by a dear friend has appeared online. Here it is, for your perusal:
"From the deeply-rich strains of its Prelude, Ezra Donner's exquisite 'Mountain Suite' evolves through four movements. There are short passages — sometimes hints and snippets — of traditional, American 'fiddle' music in the colorful Scherzo. The Pavane is bittersweet and timeless, much as the mountains it describes. Stirring, yet playful, the Finale comes much too soon. R. Johnson"
Order from the link below and pay whatever price you choose:
http://www.ezradonnercomposer......tain-suite
Thanks as always for your continued support. Please let me know what you think when and if you do get a chance to listen.
Yours,
Ezra
For further reference, here are some stats on some of my rather bleak fb ad campaigns targeting Classical music fans:
Campaign targeting fans of Steve Reich, Philip Glass, Arvo Pärt, all ages (2 email signups total):
(Each ad links to custom pages like this one for each similar artist: http://www.ezradonnercomposer......fans-only/ )
Campaign targeting fans of Edvard Grieg, Edward Elgar, Jean Sibelius all ages (0 email signups total):
I pulled the plug on this one pretty early when it looked like it was not going to work.
Campaign targeting fans of Classical Music age 27+ (0 email signups and 0 ad clicks!):
Yikes!
I don't know if it was premature to pull the plug on some of these campaigns or not--trying to develop instincts about this and not throw too much bad money after good.
It may be possible to refine these ads and/or squeeze page copy to improve the results, but I thought it was worth considering a whole new strategy anyway for comparison.
Here is how things like at this point with the new campaign (targeting people who are "interested in the United States"):
I hope these screenshots help. Thanks for taking a look.
Ezra
Thanks Ezra, I remember the details now but it's hard to keep track of everything.
This might be one to bring up in the next coaching call because there are a lot of nuances here that are difficult to address in one post, but in an attempt to make a long story short....
While I don't think anything is particularly wrong with these campaigns, I think just about all of it can be improved.
Lets start with the ads...
The ad copy falls flat to me and the image, while fine, is not particularly enticing. The goal with the ad is to really tap into what your audience ultimately wants and distill that into a simple sentence with a call to action. Your ad headlines are pretty bland in my opinion. "For Steve Reich Fans" for example, DOES do the job of getting a fan of his's attention, but not in all that exciting of a way. That might be okay if the ad copy was then exciting, but calls to just listen to something don't really make me feel much urgency or excitement.
The squeeze pages...
I feel the same way about the squeeze pages. Nothing is particularly wrong, but the headlines are very flat. They don't pull me in at all. They are mostly short sentences that mimic the ad headline. Creating consistency with your ads and squeeze page headlines is important, but they should have more oomph in the basic promise. I also think that the image is fine, but could be experimented with and most likely beaten. I like that it's more personal than the last round was, but there is nothing musical about the image at the moment. That is sometimes fine, but for some reason in this case I find myself feeling that the image should be consistent with the tones and values of classical music. As it stands, I'd be more inclined to assume you were a singer songwriter if I looked at that image.
At the end of the day all you can do is experiment, which you are and that's great. I'd even be curious to know if adding music to the squeeze page helped. It's not something I usually do. But I wouldn't be surprised if classical music fans responded well to hearing it before signing up. Both because of the conservative nature you mentioned, and also because classical music is a little more rare than the average singer songwriter.
Fingers crossed that your current US experiment continues to hold up for you. If not, we'll just keep on working on it here in the forum until we get you were you need to be. Maybe break everything down into elements and just improve one thing at a time.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi John,
Thanks again for your feedback. I am very interested in learning to write headlines and ad copy that have more oomph. I will keep checking to see when the next coaching call will take place, and I look forward to participating in it.
The other part of my problem, which you have pinpointed, is that I basically have no idea what my potential fans want, or even really who they are. I have found, however, a study that sheds some light on Classical music consumers that may provide some valuable information. I’ll share some of it here for whatever it’s worth.
This study is from the Knight Foundation from the year 2000. It was commissioned by 15 American symphony orchestras to learn how they can increase their attendance at live concerts, and I suspect a good deal of the data may be useful for learning about Classical music fans in general. I have copied some of the more salient bits--don't feel obliged to read it all, but it may be helpful to me to share my findings and maybe it will also be helpful to some others in the forum:
“Nationally, the most common setting for experiencing the art form [classical music] is the automobile, followed by the home."
“Data from the national survey suggest that the automobile is the most common setting for experiencing the art form, followed closely by the home. Half of respondents in the large base of potential classical consumers listen to classical radio and recordings in their autos, while 46 percent listen at home.”
“Radio is the dominant mode of consumption of classical music, followed by recordings and then live concerts. Six in 10 orchestra ticket buyers listen to classical music on the radio daily or several times a week. The typical orchestra subscriber owns 105 records, tapes and CDs, compared to 63 for single-ticket buyers.”
“Nationally, just 6 percent of the large base of potential classical consumers[1] self-identified as being “very knowledgeable” about classical music, while 44 percent said that they are “somewhat knowledgeable.” Similarly, 13 percent of potential classical consumers reported that they are “very interested” in learning more about classical music, while 53 percent said that they are “somewhat interested.”
“Overall, just 10 percent of potential classical consumers think of themselves as 'critical listeners' (self-defined), while 78 percent consider themselves 'casual listeners' and 11 percent say that they are 'uninterested listeners.'”
“In autos, some listen to classical music on their way to work to set a positive tone for the day. For some, the selection of music is an afterthought — background music, more or less — while others curate the listening experience carefully. At home, some rotate through their CD collections, while others withdraw into the peace of classical music at difficult or stressful times. One woman described how she turns to classical music after putting the children to bed, at the last moments in her day when she finally gets a chance to do ‘something for me.’ In all settings, people use classical music to calm themselves, like a balm.” [boldface mine--some potentially useful material for ad copy]
Most intriguing to me are some of the detailed stats on the various groups of classical music consumers identified by the study. Here are some detailed stats on some of the groups I consider to be the most valuable:
Segment 1: “Educated classical audience”
9,009,672 US adults
6.5 Percent of Potential Classical Consumers, 3.8 Percent of U.S. Adults
Summary: These are the most sophisticated classical music consumers with a well-established history of consuming all types of classical product. They prefer classical music to all other disciplines, except opera. They are most inclined of all segments to subscribe, and actively organize cultural activities for their friends.
Arts Participation Profile
• Very high arts participation generally, with an emphasis on classical music, opera and ballet
• Prefer classical music to all other core arts disciplines
Classical Consumption Profile
• High consumption levels of all types of live classical product
• Most knowledgeable about classical music of all segments
• Very high consumption of classical music radio and recordings
• Very high social context within family, also friends to a lesser extent
• Most likely of all segments to have a favorite composer and composition
• They’re subscribers and organizers, but less likely to be Responders
• Have attended in different venues, but strongest for concert hall
• Most likely of all segments to subscribe
Demographics
• High percentage male (53 percent)
• Oldest median age of any segment — median age of 46
• 20 percent are retired
• 38 percent urban (second highest)
• 86 percent white
• 48 percent report household income over $75,000 (highest of any segment)
Consumer Behaviors
• Very acquisitive — most are always looking for information about cultural activities
• The specific works to be performed and likelihood of a high quality performance are the most important decision factors for this segment
• They would go more often with some price and convenience inducements (i.e., cost and last-minute tickets)
Segment 2: Classical Ghosts (Low Yield Sophisticates)
8.9 Percent of Potential Classical Consumers, 5.2 Percent of U.S. Adults
Summary: These are choosy, sophisticated classical music consumers, with lower frequency of attendance at live concerts than one would expect. They are similar to high-end consumers in terms of attitudes, but not behaviors. If they’re not going to live concerts, they’re at home or in their cars listening to classical music.
Arts Participation Profile
• Above-average participation rates for all core arts disciplines, with much higher than average participation in classical music (57 percent)
• Frequency of classical music attendance is average
• Below average preference for musical theatre
Classical Consumption Profile
• This segment has the second highest overall consumption levels of classical music—the like classical music over all other types of art forms (highest of any segment)
• They have above-average pops and classical attendance but are average for other forms of live classical concerts
• Relative to others, they consider themselves to be quite knowledgeable about classical music and have above-average interest in learning more
• They are the least interested of all segments in hearing more familiar music, which suggests that they might be interested in more challenging repertoire
• They have substantial libraries of classical music records and CDs at home and have moderately high consumption of new recordings
• They have strong social context, both friends and family but not as strong as the “Educated Classical Audience” segment
• Average inclination to subscribe; most likely to use traditional concert venues and private residences
Demographics
• High percentage male (53 percent); 87 percent white, 61 percent married
• Only 12 percent are retired, income is moderate to high; second highest education levels of any segment (47 percent with college degree and above)
• Somewhat older, most likely of any segment to be married without children
Consumer Behaviors
• Content is very important (i.e., “specific work to be performed”); many other inducements don’t matter
• Not very acquisitive — many don’t look for information about cultural activities; below average for Initiators and Responders
Segment 3: Aspiring Classical Enthusiasts
5.8 Percent of Potential Classical Consumers; 3.4 Percent of U.S. Adults
Summary: This segment of consumers is curious about classical music. They are an eclectic mix of urban singles (both young and old) and couples with children who actively consume classical music via radio and television. On a percentage basis, this segment has the largest representation of non-whites, including 24 percent Hispanics and 15 percent African-Americans. They use alternative venues for classical concerts and tend to consume other types of live classical product besides orchestra concerts.
They’re always looking for cultural activities to do, and aspire to a higher level of involvement with classical music.
Arts Participation Profile
• Higher than average rates of participation in most arts activities, twice the average rates for traditional disciplines
• Very high preference for opera and ballet (“experience seekers”), but only average actual participation
Classical Consumption Profile
• Slightly above-average consumption of live classical music concerts but more likely to consume non-orchestra product; very high consumption of family concerts
• They are moderately knowledgeable about classical music and very much want to learn more
• They have relatively low social context — they don’t have the reference group yet for classical music
• They are favorably inclined to subscribe, and most likely of all segments to use non-traditional venues for classical music
• Very high radio and TV consumption; moderate ownership of recordings; high consumption of new recordings
Demographics
• Younger segment, but skewed at the high end (median age is 39, but mean is 43); 52 percent have children in the household (2nd highest of any segment); 60 percent are single, divorced or widowed (highest of all segs.)
• 50 percent urban (highest of any segment); only 53 percent are white; 24 percent Hispanic; 15 percent black
Consumer Behaviors
• They are most likely of all segments to be both Initiators and Responders
• Transportation is a key issue for this segment (highest of all groups on the inducement “if someone else did the driving”), as well as children at home
• They need to be convinced to go and identify numerous decision factors of high importance, including convenience of parking, safety concerns, etc.
Also intriguing was the following:
“Feelings About Contemporary Classical Music
“Respondents were asked if their attendance would increase, decrease or stay the same if the orchestra played ‘more classical music compositions by contemporary composers.’ About two-thirds of ticket buyers said there would be no change in their frequency of attendance. On average, 29 percent of subscribers said their attendance would decrease, while 6 percent said their attendance would increase.
“Single-ticket buyers seemed somewhat more interested in hearing more contemporary music — while 23 percent said their attendance would decrease, 14 percent said their attendance would increase. Ironically, single-ticket buyers — not subscribers — have larger appetites for contemporary classical music.”
This may all prove to be extremely valuable information. This is much more data in the study and I am working on digesting as much of it as possible.
In the meantime, a search for people matching the “Educated Classical Audience” (Segment 1) as closely as I can reckon on Facebook ads yields some potentially promising results:
Audience Details:
Potential Reach: 168,000 people
I may design a new ad campaign targeting these people soon to see how it goes.
Thanks very much,
Ezra
Hey Ezra,
I think reports and studies are worth taking a look at and using as a starting place, but there are many reasons your list may not end up being consistent with national averages so take it with a grain of salt.
I think your ad targeting above looks good, but I might not go so high with income. People that make that much money also have a tendency to be busy. And in my experience, many of the avid music fans are not the richest people in the world I'd probably scrap income targeting for now and play with refining it later if you get decent results with the broader experiment.
Hope that helps,
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi Ezra,
That was definitely worth looking at, even if someone were to just skim it.
I found a few things interesting in the report, that seemed to speak a bit to John's point about income targeting and the highest earners not necessarily being where it's at for you.
For instance, the report states that "Segment 1 - 'Educated Classical Audience' • They’re subscribers and organizers, but less likely to be Responders."
I found this interesting because essentially the marketing method we're working with here is intending to get a response. However that response is to become a subscriber. This actually had me scratching my a head a bit and thinking that while you may have a really good chance of getting them to subscribe, I'm not sure how responsive they would be to a follow up series. Like John mentioned, these folks usually tend to be busy and responding to music offers might not be something that really makes them move at all.
Whereas "Segment 3 - 'Aspiring Classical Enthusiasts' • They are favorably inclined to subscribe, and most likely of all segments to use non-traditional venues for classical music."
This to me sounds like where you would want to be looking into because they are the ones who are most likely to looking for you. These seem to be people who are looking for something to listen to, with a seemingly high level of interest to begin with.
Either way, the report definitely has some good insight as to which group you might want to target. Perhaps a bit about how as well. However, I wouldn't ditch a segment altogether just because the report suggests one might not be a winner for you. The proof really is in the pudding when you test it out for yourself and get a feel for how people respond to the marketing. There's a lot of room for personality and creativity there as well, for how you target each group. Just try to paint the picture of each group and get a sense of what each will respond to for your ads.
I would be looking into the 3rd group to start with, but that's just my opinion. You likely know the classical audience far better than I though.
Thanks for sharing that.
Thanks very much, John and Steve! I agree that the "proof is in the pudding" and I look forward to doing a good deal more testing in the near future to see how this targeting holds up. My plan is to create separate ads for each of these three groups, and gauge each group's respective responses based on signups and click-throughs. I'll be glad to share my results when I have them. (I might need to wait a few days until payday before I spend any more money on ads though...)
Another thing John had mentioned was the photo on my squeeze page. I have a new photo, taken with my friend's iPhone, which may be a step in the right direction. Here is what it looks like in context (although I am hoping to have it re-done professionally before I start directing traffic to this page):
http://www.ezradonnercomposer......ing-photo/
My wifi was down yesterday, but I am back online now and looking forward to reading and learning more on the forum. Talk soon and cheers!
Ezra
Hey Ezra,
I think it's a step in the right direction. It drives home a musical image that should connect the dots for a lot of people, but you may be able to take a more dynamic pic. Somehow the fact that you are looking down and away makes me feel less connected than I;d like to. But really testing is what will tell you if it's a good pic or not.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.