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static ads confusion
November 15, 2018
10:12 pm
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Hi John,

I'm just 2 days into a new ad campaign for Regina Spektor fans tyring to get my costs down, but my costs are twice as high as the last static ad I did - clicks are twice as much per click for the same headline/text/image ... I know it's super early, but I'm a little concerned because my experience in the past generally has been that static ads have come in at a certain level and prettty much stayed there ... And after my experience with Bjork fans I'm feeling a bit concerned.

As I'm writing this I wonder whether I was just lucky in the past as I haven't done that many static ads to compare this to, and maybe my more recent experience of them starting expensive is more the norm, and I was lucky in the past ...

My questions are:

- Is it possible for static ads to get 3 times cheaper after the first couple of days (as that's what I'm hoping for!)

- should I have used new image? My 'in sea' image has been wildly popular for many, many campaigns. When I used the image last time, it was for the two expensive Bjork campaigns. Maybe I should have uploaded a new one? Same for the url. I think I may have used this url in the past for a campaign that didn't do so well with Regina's audience...

- I put 3 static ads in same ad set with different text to see which would perform better. Facebook is already selecting a clear winner, but can putting 3 ads in the same ad set confuse things temporarily, keeping prices on the high end as facebook figures things out?

- I excluded subscribers, but I wonder whether I should have excluded people who have interacted with my page as I think they will have seen this ad a lot over the months, and maybe they just aren’t the converting type?

- Have you noticed any difference in patterns with how fb ads are performing/ settling into a price in recent weeks ?

Thanks, and apologies for the slightly panicked email!

Karen

November 16, 2018
1:28 pm
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Karen Grace said
Hi John,

I'm just 2 days into a new ad campaign for Regina Spektor fans tyring to get my costs down, but my costs are twice as high as the last static ad I did - clicks are twice as much per click for the same headline/text/image ... I know it's super early, but I'm a little concerned because my experience in the past generally has been that static ads have come in at a certain level and prettty much stayed there ... And after my experience with Bjork fans I'm feeling a bit concerned.

Ads fluctuate wildly from campaign to campaign. You really can't sweat these kinds of things. I often run a campaign and it does bad. Kill it. Duplicate it and start again and it does well.

You have also been running this campaign for a while and may have just hit a saturation point with the current offer, at least for a little while. I'd guess that if you give it a break it will do well again in a few weeks.

I also don't share your experience that static ads don't fluctuate. They do for me, and it is still pretty early.

I'll give you an example of a recent campaign I was running for a female singer songwriter...

I ran an ad for about a week. it did ok, but not awesome. Subscribers were coming in around $2.50. I paused the campaign and created a new one. That new one did even worse so I turned the old one back on because I wasn't ready to create a new one but didn't want traffic to dry up. The new campaign started around the same price and just kept improving over the next week or two until it went down to $1.20, with no changes at all. It's just the imperfectness of Facebook ads. There are so many variables that you can't expect smooth sailing and always need to be comfortable viewing this as a long game.

As I'm writing this I wonder whether I was just lucky in the past as I haven't done that many static ads to compare this to, and maybe my more recent experience of them starting expensive is more the norm, and I was lucky in the past ...

My questions are:

- Is it possible for static ads to get 3 times cheaper after the first couple of days (as that's what I'm hoping for!).

Yes, but that is a bigger drop than is typical.

- should I have used new image? My 'in sea' image has been wildly popular for many, many campaigns. When I used the image last time, it was for the two expensive Bjork campaigns. Maybe I should have uploaded a new one? Same for the url. I think I may have used this url in the past for a campaign that didn't do so well with Regina's audience...

Last I heard on this from Facebook, reuploading the image was best practice. However, I don't think it's a detail that needs to be stressed, and is not likely the issue here.

- I put 3 static ads in same ad set with different text to see which would perform better. Facebook is already selecting a clear winner, but can putting 3 ads in the same ad set confuse things temporarily, keeping prices on the high end as facebook figures things out?

Yes. Often one ad comes out strong, but as it weakens FB starts serving the others more frequently. And sometimes one of those ends up out performing. This is one of the reasons it is typically important to give things time.

- I excluded subscribers, but I wonder whether I should have excluded people who have interacted with my page as I think they will have seen this ad a lot over the months, and maybe they just aren’t the converting type?

Could be, but I don't normally exclude people who have engaged. Reason being that a person who clicked and checked it out but didn't subscribe, becomes more likely to do it with a second or third click. If they are not interested they will not likely click a second time and as such, they won't be factored into the performance of your new ad.

- Have you noticed any difference in patterns with how fb ads are performing/ settling into a price in recent weeks ?

No. I a currently running more ads than ever, for multiple clients, and I am not seeing anything shockingly new. However, do remember that we are going into the Christmas season, which is normally 2 - 3 times more expensive (at least according to FB). I haven't seen any changes like that yet, but it's said to be a factor.

Thanks, and apologies for the slightly panicked email!

Karen  

All good 🙂

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November 19, 2018
4:45 am
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Hi John,

Thanks for your responses. Thanks for the advice not to sweat these things. It's good to get perspective, as it feels like I've had a run of bad luck recently.

So the ads have been running for 5 days and the best ad of all of them is still over twice the price of the last static ad I did with the exact same ad elements and audience (with the all the other ads super expensive).

What's interesting is that the squeeze page conversion rate was almost exactly the same (hoped it would be better as I changed the image). So I'm left to make sense of the cost per click.

What's interesting is that the link-CTR for the last ad was 3.41% and clicks came in at 41c. And for this one (identical elements and audience), the link-CTR was 2.87% and clicks were 90c. To me that suggests that more people are competing for her audience at the moment, as the CTR is only a little lower, but cost per click is over twice as much. Is my understanding of this correct ? Perhaps it's because of the xmas season?

Perhaps I'm also starting to hit saturation point with this audience yes, as I've maybe done maybe 3 weeks in total over the last few months spending maybe $20 per day each time. I thought it should last longer than that. It's hard to tell because the fb stats recently suggested her audience was twice as big as a couple of months ago. The demographic section I'm working with went from 330K to 650K. Given these figures do you think I could have hit saturation point?

So I'm left wondering what to do...

I could leave the best ad on (and switch the others in the ad set off, -fyi only 30% if the money is going to the worst ads now, with 70% going to my best ad) and see if it starts performing better. (The relevance score is currently 6). But in reality what I'm looking for is for the link click to be 4 times cheaper if I am to bring subs in for about a dollar which is what I need. So as that seems wildly unlikely, I think the answer is to switch it off, I suppose.

I could unpause original one that was running for 5 days a while go, that I was hoping to improve upon with this new one, to see if the price gets down from $2 to $1, but that seems unlikely with christmas coming and with the possibility that I'm starting to saturate this audience.

Any thoughts on any of the above are much welcome.

I'm going to write a seperate message with further thoughts,

Thanks,

Karen

November 19, 2018
6:02 am
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P.S re: audience size, I'm further confused by the fact that the audience size doesn't seem to change regardless of whether it's on automatic placements, or edited placements.

I've mostly just used fb placements (right column and newsfeed) as I didn't want to throw too many spanners in the works at this point, testing so many different elements as when I did try including everything once, the prices went way up.

November 20, 2018
1:50 pm
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Karen Grace said
Hi John,

Thanks for your responses. Thanks for the advice not to sweat these things. It's good to get perspective, as it feels like I've had a run of bad luck recently.

So the ads have been running for 5 days and the best ad of all of them is still over twice the price of the last static ad I did with the exact same ad elements and audience (with the all the other ads super expensive).

What's interesting is that the squeeze page conversion rate was almost exactly the same (hoped it would be better as I changed the image). So I'm left to make sense of the cost per click.

What's interesting is that the link-CTR for the last ad was 3.41% and clicks came in at 41c. And for this one (identical elements and audience), the link-CTR was 2.87% and clicks were 90c. To me that suggests that more people are competing for her audience at the moment, as the CTR is only a little lower, but cost per click is over twice as much. Is my understanding of this correct ? Perhaps it's because of the xmas season?

That is totally possible. But it could also be that the ad hasn't run long enough, that you've saturated the audience a bit, or any number of Facebook algorithm peculiarities that would be hard for us to ever decipher. It's just important to know that things fluctuate a lot, especially in the beginning of a campaign. I haven't seen crazy raises in prices on my own campaigns due to Christmas, but it is something Facebook says happens across the board.

Perhaps I'm also starting to hit saturation point with this audience yes, as I've maybe done maybe 3 weeks in total over the last few months spending maybe $20 per day each time. I thought it should last longer than that. It's hard to tell because the fb stats recently suggested her audience was twice as big as a couple of months ago. The demographic section I'm working with went from 330K to 650K. Given these figures do you think I could have hit saturation point?

As mentioned above, possibly. It's really hard to say. Changes to audiences sizes like that are also something I see a lot. I put it down to Facebook weirdness and the fact that their tools are not without flaws, but it could be the result of a news story or post that has quickly changed her reach. I tend not to sweat these things. Wild fluctuations are part of it. It all comes down to knowing what your projected long term earnings are per subscriber and making sure your subscriber acquisition costs are comfortably lower than that, per your own tolerance for risk.

So I'm left wondering what to do...

I could leave the best ad on (and switch the others in the ad set off, -fyi only 30% if the money is going to the worst ads now, with 70% going to my best ad) and see if it starts performing better. (The relevance score is currently 6). But in reality what I'm looking for is for the link click to be 4 times cheaper if I am to bring subs in for about a dollar which is what I need. So as that seems wildly unlikely, I think the answer is to switch it off, I suppose.

I could unpause original one that was running for 5 days a while go, that I was hoping to improve upon with this new one, to see if the price gets down from $2 to $1, but that seems unlikely with christmas coming and with the possibility that I'm starting to saturate this audience.

Any thoughts on any of the above are much welcome.

I'm going to write a seperate message with further thoughts,

Thanks,

Karen  

A relevance score of 6 is pretty low, and a good indicator that you don't have the ideal message to market match. Most of my winning ads have a relevancy score of 8 or higher. Without actually looking at the ads, it sounds a bit like you've either not dialed in your targeting yet, or you have played out the audience. My relevancy scores go down once I reach that saturation point, as well. It sounds like things are still converting well when you get people to click, but the ad is not relevant to enough of the current audience. In which case, I would personally turn this ad off.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

November 20, 2018
1:52 pm
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Karen Grace said
P.S re: audience size, I'm further confused by the fact that the audience size doesn't seem to change regardless of whether it's on automatic placements, or edited placements.

I've mostly just used fb placements (right column and newsfeed) as I didn't want to throw too many spanners in the works at this point, testing so many different elements as when I did try including everything once, the prices went way up.  

I see this as well. I have always assume it was just because FB is showing you how many people exist in the audience, but are not factoring in how likely they are to see an ad based on placement.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

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