Hey John, Steve,
I'm doing a research on shopping cart options or if I should just stick with paypal /free shopping cart as I'm just starting out..
I'm wondering whether I can sell my physical products internationally because I read about credit card frauds, international shipping hurdles such as shipping cost, customs, lost packages etc..
I don't know if ecommerce carts with monthly fee protect sellers against those problems but I heard paypal practically doesn't.
I'd appreciate your advice, suggestions..
Many Thanks in advance!
Hi Chelsea,
My advice is to start with something free and which integrates with Aweber and offers a custom redirect after order option, like Paypal. Then, once you start making enough to cover the costs of a shopping cart and credit card processor you could upgrade if you want to. I personally use 1shoppingcart and authorize.net, but that runs me over $150 a month before CC fees. There are cheaper options, but you'll end up spending at least $70/month if you get your own credit card processor.
There are fraud risks and shipping hurdles no matter what you use, but in my experience they are pretty minimal. Especially with music. It's not a high risk market at all.
But feel free to explore other options as well. There are so many out there and new ones popping up all the time. Just make sure they at least allow you to redirect to a custom url after the purchase. That's key.
Hope that helps.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi John and Chelsea,
I use "WooCommerce" plugin for my wordpress site for selling cd's and downloads internationally. It works really well and is free. I might have paid something up front for the plugin, don't remember. Feel free to take a look: http://www.sorenbebe.dk/shop
It uses Paypal and my Mailchimp account pulls in customers data. I haven't done any advanced stuff with it yet but I know it can do anything.
I also uses Bandcamp (https://sorenbebetrio.bandcamp...../album/eva) which also works really really well. In fact I would prefer using this if it wasn't because they take 15 % off your sales AND it doesn't integrate with mail chimp/aweber. It has great design, it's easy, it offers downloads in Flac and everything else and it has a "fan community" that generates sales. I have noticed several times that one Bandcamp Fan recommends an album and several others go buy it.
Hope this helps.
Good luck
Soren
Nice. I've known about woocommerce for years but haven't ever checked it out. My concern with a wordpress plugin is always security as wordpress is so easily hacked. What do they offer for security?
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi John.
To be honest. I don't know!
I had a webdesigner set it up for me so I just trusted her and I can see it's widely used.
The payment goes through Paypal so I'm guessing it's as secure as anywhere else you pay with Paypal?
Hey Soren,
I see, I assumed you were using a credit card processor and the plugin was passing the card info. If you are using paypal then yeah, I'd say you're totally fine.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi John, Soren,
Thanks for your replies!
I'm currently setting up woo commerce, saw that online sellers exclude some countries from shipping such as India, Indonesia, Russian Federation, Jamaica, Belarus, Italy, Mexico, Argentina, Brazil, Colombia, Malaysia, Philippines, Quebec and even Alaska, Hawaii ..
how was your experience shipping physical products internationally? any other countries to add to the list to exclude?..
John mentioned the risk is pretty minimal especially with music, but I'd like to prevent headaches such as lost package claims and such.. But noticing Brazil, Italy are ranked 8,9th in music market ranking.. have you shipped merch to those countries?..
thanks!
Chelsea
Hey Chelsea, while I realize the question was for Soren, I thought I'd just chime in again and say that the majority of your orders will always be pretty straight forward. No matter what precautions you take there will be some cases of fraud, shipping losses, etc. And it will be very rare that you have orders come in from Nigeria and Pakistan, and places that are high risk. That said, if you allow it, it will happen. I remove some of the super high risk countries but allow most. And when something doesn't feel right I just email or call the customer and tell them I need to call them to verify their order because it got flagged by my security settings. In pretty much every single case I've ever had, if it was fraud they never got back to me. But again, most of the CC fraud is for higher value items than music so I really see this as minimal, and any losses will be dwarfed by profit.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
Hi John,
Thanks for your reply!
I was wondering if using the same product tags for multiple products on e-store can be considered as duplicate contents by google and get penalty..
Also wondering about your opinion on selling music, merch on ebay for exposure..
Thanks again!
Chelsea
Hey Chelsea,
I don't know how the plugin is set up, but tags alone should not be an issue at all.
As for eBay for exposure, I'd apply the 80/20 principle here. And put your energy on the twenty percent that gets 80 percent of the results. Putting merch on eBay is not likely to be one of those things, in my opinion.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.