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QuoteI can't seem to get an ad created for capturing emails, Steve from support can't help and FaceBook doesn't respond, Is there anyone in this group that can help me get my FaceBook ad up?
The current problem is "new subscriber" doesn't come up as an option for a conversion event, even though I'm following the same things Steve does (or at least I believe I am)
Thanks,
Jimi
Hi Jimi,
I'm sorry to hear that you feel like Steve is not helping you. I do see what looks to be well over 40 messages and comments between the two of you so it does seem like he's being very responsive. It is very hard for us to know exactly what is happening sometimes without screenshots. I believe Steve has asked you to send those over via email so we can take a look at what you're seeing. Please send those so he can help.
I'll do my best to walk you through it.
New subscriber is not a default option.
What you want to do is create a conversion goal.
In this Insider Circle lesson I explain how to do this:
https://www.mmmanifesto.com/in.....ook-pixel/
The relevant section starts at the 7 minute mark, but I would recommend watching the whole thing so you understand how the FB pixel works.
Once you have the pixel in place you can create your ad as outlined in MMM.
If that does not address the situation please email those screenshots to Steve.
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9:28 pm
June 9, 2011
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Hi Jimi,
Steve here. I'm not sure if you got my latest email response about this, but in it I mentioned that I likely created the "New Subscriber" conversion on my ad account, and just didn't recall creating it.
Sorry for my confusion.
"View Content" is the conversion you want to measure. For me that's kind of vague, so I created "New Subscriber" so I'd know exactly what the conversion represented in my ad account.
Hopefully you're on your way to getting your ad running.
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