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I'm having some issues with folks not opening my email
October 11, 2011
6:30 pm
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Hope this is the right spot to post this...

I'm having some issues with folks not opening my email for the sales campaign.  I'm offering a big deal on my entire catalog. Ive noticed that the 'free song' emails Ive sent out get opened.  So, I figured this would work: 

"Here You Go...ALL of my songs!"

 

Any other ideas??
-Dean

DEAN FIELDS

DRESSED HIS WIFE UP LIKE A HORSE FOR HIS NEW ALBUM COVER
http://www.deanfields.net

October 11, 2011
6:40 pm
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Hey Dean,

Hope you don't mind, I started a new thread for this as it was it's own question. Makes it easier for others who may have the same question to benefit from your post.

Couple questions before I answer...

1. What is the open rate on this email?

2. How many emails into your campaign is this one? Meaning, is this the second email they get, the 5th, etc?

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October 11, 2011
6:53 pm
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Its the 5th follow up email.  The open rate is 18%.  Which seems a little off to me. Here some more details on the campain:

 

email 1: "Dean Fields Song"

email 2: "Thanks, You are the Coolest" --2 days later...Follow up and link to hear the album.  No push on sales. 

email 3: "You Will Really Like this Song"  --4 days later.  Another free song.

email 4: "Wanna See Me Sing with a Flat Tire?"  -7 days later.  High quality Video of a few songs from a showcase.

email 5: "Here You Go...ALL OF MY SONGS!"  -10 days later.  Sent on Tuesdays 9am-6pm

 

This is the sales copy for email 5:

 

"I really appreciate your support!  And, I've been thinking about how I can do something really nice for you folks.  So...for the next 72 hours, you can get ALL 4 of my albums for an insane deal:
 

 
Option 3: ALL 4 CDs + Instant download of all 35 mp3s for $30 !!  (You can listen while they ship to you!)
 
Crazy right??!!  I just think yall are the coolest.  But I can't really afford to make this deal last forever.  So, its only available for the next 3 days.  
 
Thanks again for listening.  Go get it!!
 
Dean" 

DEAN FIELDS

DRESSED HIS WIFE UP LIKE A HORSE FOR HIS NEW ALBUM COVER
http://www.deanfields.net

October 11, 2011
6:58 pm
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Thanks for the info Dean.

18% is low, but it's not completely unheard of. Regardless, you want it to be a lot better.

What is the open rate like before it? Is it somewhat consistent with a big drop off on that email or is it steadily declining?

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October 11, 2011
7:31 pm
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Dean, while the numbers John is asking for are totally important to trying to get to the bottom of this, I can almost guarantee that if the subject line for this particular email is anything like your sig file, people will open it.

Have you tried "I dressed up my wife like a horse for this..."

It's curiosity driven and directly tied to your album, which is your in for the entire catalogue.  Try it and I'm sure the open rate will go up, then you can focus on improving the click-thrus on your links instead  🙂

October 11, 2011
9:13 pm
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John-

In Aweber...There is a discrepancy between the 'Opened Percentage' under FOLLOW UP TOTALS and the 'Opened Percentage' in FOLLOW UP PERCENTAGES. That said... here are the %'s in FOLLOW UP TOTALS:

email 1: 57% opened

email 2: 45% opened

email 3: 62% opened

email 4: 41% opened

email 5: 24% opened

 

Steve-

I think you're right....I could probably use that for email 2.  no?  I can use that to get their attention and maybe share the bio: http://www.deanfields.com/about/ As a way for them to get to know me better.  Maybe that will help with the later open rates.

DEAN FIELDS

DRESSED HIS WIFE UP LIKE A HORSE FOR HIS NEW ALBUM COVER
http://www.deanfields.net

October 11, 2011
9:43 pm
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Thanks, that's pretty telling. It does seem like it's the headline.

I think Steve's advice is great, but I don't think that he is saying to use the headline earlier in the series with the hope of building so much rapport that they will open your future emails (sorry to put words in your mouth Steve). I think that he is saying to use a really interesting headline like that for your sales email. All you need to do is work in some kind of a metaphorical tie in to the subject line.

The more your sales pitches feel like stories, the better you will do. It may be that your headline tips people off a little too much to the fact that it's a product push. Hard to say.

All you can do is split test and you'll get the results you need.

Another thing you can try doing once you get your open rate up is to move the email up in the series. Some people sell more when they strike while the iron is hot, others sell more after the bond is cemented. It all depends on your relationship with your list and the proclivities of a particular demographic.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

October 12, 2011
3:04 pm
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Thanks.  

I did some research and found that 45% of the unopened emails were folks who have never opened an email.  Safe to say that those are just not getting past their spam filters in general.  Which is good to know...But that does leave the 55% who just arent opening it.  I'm gonna change the headline and probably move it up in the series and see what happens.

I've also started sending a broadcast on day 2 of the campaign to the 'unopened' segment.  Will see how that helps today.

DEAN FIELDS

DRESSED HIS WIFE UP LIKE A HORSE FOR HIS NEW ALBUM COVER
http://www.deanfields.net

October 12, 2011
7:33 pm
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John Oszajca said:

Thanks, that's pretty telling. It does seem like it's the headline.

I think Steve's advice is great, but I don't think that he is saying to use the headline earlier in the series with the hope of building so much rapport that they will open your future emails (sorry to put words in your mouth Steve). I think that he is saying to use a really interesting headline like that for your sales email. All you need to do is work in some kind of a metaphorical tie in to the subject line.

John has it right here, Dean... that's exactly what I was suggesting.  The purpose of the email where you are going in for the kill should be transparent as far as the offer goes, but you have to get an open first to make the offer.  This is why I think the"horse" story would be perfect for the sales email as opposed to a "get my whole catalog" headline..

It gets eyeballs and from there you won't have to tinker with opens and instead you can tinker with click-thrus.

October 23, 2011
5:50 pm
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Worked on the headlines and definitely saw an improvement. * I used the horsey subject line.  

Also...I looked into who wasn't opening the emails and either its folks who have never opened them (emails are getting past their filters?) or folks who haven't opened any since opening the first followup with the link (probably a secondary email they don't check much.  Or an email they only use for signups).

Love aweber.

DEAN FIELDS

DRESSED HIS WIFE UP LIKE A HORSE FOR HIS NEW ALBUM COVER
http://www.deanfields.net

October 24, 2011
5:58 pm
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Cool!  Have you seen an increase in people actually clicking the link after they open the message?

October 25, 2011
2:52 am
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Isn't Aweber addictive when you really dig into the stats? I'm curious about the click through rate as well.

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

October 25, 2011
12:58 pm
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Yes. Aweber is great.  I made some changes to the deal and moved the special up in the series.  So, Ill let you know how the clicks and sales go this week!

DEAN FIELDS

DRESSED HIS WIFE UP LIKE A HORSE FOR HIS NEW ALBUM COVER
http://www.deanfields.net

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