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6:57 pm
June 10, 2011
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QuoteHey Dave,
You can go to your Aweber account and manualy add names and email address's to your list, and they will be treated just as if someone had gone to your squeeze page and entered their info....meaning they will get your auto response "here's your free track, thanks for signing up, please verify" emails. If they do verify, then they are now officially on your Aweber list.
I don't use Jango, so I'm not sure if they offer any method of doing this or not, but I always try to include some kind of a notification where anyone who shares their contact info with me is also informed that they will be getting a free music download as a thanks, and to be watching for an email. I even printed up flyers and oversize business cards that I have on my merch table at gigs with big, bold, red letters stating "free music download" for joining my mailing list. After each gig, I just go to Aweber and enter their info from my sign up sheet that is also on my merch table. When people who have already shared their info with me get the confirmation email, I would say that at least 90% are verifying. I'm thinking that since they have already expressed an interest, and are aware that they will be getting an email, the confirmation request doesn't scare them off.
I realize this method is not likely to generate a huge volume of leads like SEO, article marketing, and others probably will, but it is very easy, cheap, and each new signup is one more potential customer!
What would a jam session with Gordon Lightfoot, Collective Soul, and Damien Rice sound like?
Check out Greg Parke and you’ll have a pretty good idea!
6:58 pm
October 27, 2011
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John Oszajca said:
Robin Birch said:
John Oszajca said:
Hey Robin,
Unfortunately you can't turn the confirmed opt-in option off when you are manually entering people.
Thanks John - I guess it's back to the drawing board for finding a simple method for segmenting the list into buyers and non-buyers
Hey Robin,
Hope I didn't give you the wrong impression. A workaround is pretty simple. See my response to Dave above.
The other very simple option is to just take orders yourself via paypal and use a drop shipping service if you don't want to ship yourself.
I have turned my customer list "confirmed opt in" back on. Apparently it is not moving customers to the list with it off, only unsubscribing them from the prospect list.
Here is my own customized confirmation message (Pending Approval)
Subject: Hey {firstname} Please Confirm Your VIP
Thank you for your purchase! Before we move you to our VIP email list, we want to be certain we have your permission.
Being on our SDB VIP list you will recieve insider information for VIP members only! Be sure to click on the link below.
Thank you
-----------------------------------------------------------
CONFIRM BY VISITING THE LINK BELOW:
http://www.aweber.com/z/c/?xxxxxxxx
Click the link above to give us permission to send you
information. It's fast and easy! If you cannot click the
full URL above, please copy and paste it into your web
browser.
-----------------------------------------------------------
If you do not want to confirm, simply ignore this message.
Thank you,
Dave Barnett and The Silas Dogan Band
Hope this helps 😀
7:31 pm
June 7, 2011
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Hey Dave,
That may totally work... but just my two cents for whatever it's worth... I don't usually make any mention of a "list" at all. I think it sets of warning bells for a lot of people. I more keep the focus on making sure I have the right email address, etc. I try to be kind of bland and just get people to click. But there is nothing wrong with what you have. If everyone is confirming then there is no problem.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
5:49 pm
October 26, 2011
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Robin Birch said:
Hi Dave - could you just turn off the confirmed opt-in for the customer list? (and I'm glad you're asking the questions about getting the customer's email - they are exactly what I want to know)
I have just been in touch with Aweber, apparently you can NOT edit their thank you page. I was picking up on the point that John made, that some people might be put off whe they see the word 'subscription'. There is an option to direct them to a customised thank you page on your own website.
6:14 pm
October 27, 2011
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ekow armah said:
Robin Birch said:
Hi Dave - could you just turn off the confirmed opt-in for the customer list? (and I'm glad you're asking the questions about getting the customer's email - they are exactly what I want to know)
I have just been in touch with Aweber, apparently you can NOT edit their thank you page. I was picking up on the point that John made, that some people might be put off whe they see the word 'subscription'. There is an option to direct them to a customised thank you page on your own website.
Yeah, that's what I have done, I cusomized a squeeze page template and used that as my "Almost Done" page
http://silasdogan.net/almostdone
I have also changed my confirmation message again to read:
Subject: Hey {firstname} Please Confirm Your VIP Status
Thank you for your purchase! Before we move you to our VIP room, we want to be certain we have your permission.
Being in our SDB VIP room you will recieve insider information for VIP members only! Be sure to click on the link below.
Thank you
11:30 pm
June 7, 2011
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ekow armah said:
Robin Birch said:
Hi Dave - could you just turn off the confirmed opt-in for the customer list? (and I'm glad you're asking the questions about getting the customer's email - they are exactly what I want to know)
I have just been in touch with Aweber, apparently you can NOT edit their thank you page. I was picking up on the point that John made, that some people might be put off whe they see the word 'subscription'. There is an option to direct them to a customised thank you page on your own website.
Sorry, I should have clarified that earlier. That's correct. You need to create your own thank you page if you want to customize it (which I strongly recommend). You can't customize Aweber's.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
10:27 pm
October 27, 2011
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John Oszajca said:
You want to create a second list for customers and go in to automation and set things up so that when someone subscribes to the customer list they are automatically unsubscribed from the general list.
Congrats on the sale! Always nice to see folks getting results 🙂
Ok, so I have a guy who signed up and bought a shirt, he was moved to my customer list. Apparently he didn't download the free tracks the first time because when I advertised "Get some free downloads from us here:" on FB he signed up again! On my, for lack of a better word "prospects" list again. Because he had been moved to the customer list he was able to sign up again LOL. He has been through the autoresponder sequence once already, good thing I have changed all my autoresponder messages but still... I guess I'll remove his email from the VIP customer list and wait til he buys again?? If nothing else I tought you might find this funny. Any suggestions let me know, we are truly dealing with humans here, right 
9:41 pm
October 18, 2011
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Greg Parke said:
I don't use Jango, so I'm not sure if they offer any method of doing this or not, but I always try to include some kind of a notification where anyone who shares their contact info with me is also informed that they will be getting a free music download as a thanks, and to be watching for an email.
Hey Greg,
Jango has a place where fans can share emails with you. I got 9 people giving me their address from there... Thanks for telling how to manually enter them... I didn't know.
Isabelle
Have a free track now!: Gratitude
12:39 am
June 7, 2011
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Dave Barnett said:
John Oszajca said:
You want to create a second list for customers and go in to automation and set things up so that when someone subscribes to the customer list they are automatically unsubscribed from the general list.
Congrats on the sale! Always nice to see folks getting results 🙂
Ok, so I have a guy who signed up and bought a shirt, he was moved to my customer list. Apparently he didn't download the free tracks the first time because when I advertised "Get some free downloads from us here:" on FB he signed up again! On my, for lack of a better word "prospects" list again. Because he had been moved to the customer list he was able to sign up again LOL. He has been through the autoresponder sequence once already, good thing I have changed all my autoresponder messages but still... I guess I'll remove his email from the VIP customer list and wait til he buys again?? If nothing else I tought you might find this funny. Any suggestions let me know, we are truly dealing with humans here, right
This happens a lot. There are probably some advanced solutions out there that involve IP address tracking and cookies, but I personally don't worry about it at all. I would leave them on the customer list and worst case scenario delate them from the prospect list. Most smart people figure it out themselves and simply unsubscribe from the list they don't want to be on.
Congrats on the sale. I love hearing every time someone brings one in.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
5:54 pm
October 27, 2011
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I have another problem – We sell merchandise at Live shows and these folks sign up for our email too, through our advertising. How should I segement or move these people to a customer list?
I don't know exactly who these folks are.
Thanks
10:00 pm
June 7, 2011
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Hey Dave,
I'm not 100% sure I understand, but if you're saying that people buy merch at your show and sign up at the same time, you could then just make a note next to their name and manually add them to the customer list when you import people. If you're saying that they sign up at the shows and then later on they buy merch and you have no idea who is who, unfortunately there isn't really much you can do. But I don't really sweat the small stuff. None of this is ever 100% perfect.
I suppose you could create a flyer or card with a free download on it and hand that out to customers. During the download process you could force them to opt in to your customer list and set your automation to remove them from the general list. But 100% of the people are not likely to take the step, so some will still slip through the cracks. But really, it's not the end of the world.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
10:57 pm
October 27, 2011
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John Oszajca said:
Hey Dave,
I'm not 100% sure I understand, but if you're saying that people buy merch at your show and sign up at the same time, you could then just make a note next to their name and manually add them to the customer list when you import people. If you're saying that they sign up at the shows and then later on they buy merch and you have no idea who is who, unfortunately there isn't really much you can do. But I don't really sweat the small stuff. None of this is ever 100% perfect.
I suppose you could create a flyer or card with a free download on it and hand that out to customers. During the download process you could force them to opt in to your customer list and set your automation to remove them from the general list. But 100% of the people are not likely to take the step, so some will still slip through the cracks. But really, it's not the end of the world.
Sorry I didn't make myself clear. here's the scenario: I sent out an email (autoresponder) to buy the CD at a discount and I got a reply from someone who had already bought a CD at a show, she said she loved the CD (cool) but I was unaware that this person was also on my prospects list...how would I know 
. It's probably like yous said, nothing is perfect but still it's like "Oh, I'm selling to someone who has already bought" Make sense? Thanks
3:14 am
June 7, 2011
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Yeah, it totally does, and I do encounter this from time to time. My personal feeling is that it's just an imperfect process. You can move them from the list manually, but then you are counting on them opting in again as there is no way to turn that off with manual importing. Sorry that I don't have a more elegant solution. The good news is that this will only happen to a very small percentage of customers.
Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.
4:30 pm
June 9, 2011
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Hey y'all,
Here's an update on this for any Getresponse users out there:
You may have heard me mention on a recent coaching call the process that getresponse uses to track this sort of thing and automatically bounce customers to a new list. They have since changed that process… as I found out the hard way 2 weeks ago. 
So the new way is that you select your customer list campaign. Click the list name and a drop-down menu should appear.
Select "Automation" from the menu.
GR will ask you to select a rule. Select: "If subscribed -> remove".
Then GR will ask you to select which campaign to remove the contact from when they subscribe to your customer list.
Now here's where things get tricky…
You will have to set up Getresponse's tracking code to every page that you want to track your subscribers because this automation only works when a subscriber visits your site through a link in a follow-up email (including a confirmation link if someone buys a one-time offer without ever receiving a follow-up message).
If you are using paypal or some other retail solution then this tracking is super important because it's the only way that GR will know to add a contact to one campaign and automatically remove it from another.
It's all good though because you can easily add the GR tracking to your wordpress blog template file once and it will show up on every page. Just be sure to add it manually to any squeeze pages that might have hosted outside of wordpress.
Hit me up if anyone needs more clarity on this for Getresponse.
5:43 am
October 20, 2011
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I really want to find someone who can or does make an API for this, so that the customer stays on your prospect list, but a note is automatically added to one of the fields so you can segment them out when needed. No luck, so far.
In the meantime, I am hyper about losing anyone so I do not automatically take them off of the prospect list. After a big push, I will go through the entire customer list and delete the emails on the prospect list that are duplicates. It is not a very efficient process, but I can't stand the thought of losing a customer because they did not confirm.
5:46 am
October 20, 2011
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John Oszajca said
I personally almost never turn off the confirmed opt-in with the exception of some paid advertising campaigns where I want quick conversions. And as it happens, it's those list that have the lowest open rates. I suspect it really does hurt deliverability when you turn it off.
Hi John,
I have the confirmed opt in turned off for my customer list. I didn't realize this could affect deliverability. How does that work? I thought deliverability is based on the email address from which you send and the spam complaints related to that email address?
Thanks, Kar
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