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Amazon fulfillment, nimbit
November 23, 2014
8:55 pm
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Hey John and insiders, 

I wanted to get some thoughts, opinions about using amazon fulfillment and nimbit for e commerce+soundscan report.

Thanks! 

November 23, 2014
9:47 pm
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I haven't personally used either. What's the pricing like and what do they offer for the money?

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November 23, 2014
11:12 pm
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Here's the feature nimbit offers

http://www.nimbit.com/features

for $19.95 per month, $10/month fulfillment(optional), takes %5 commission. 

I'm interested in their soundscan report service (online-physical, digital) and unlimited upc codes included. 

they said, "There is not a method of seemlessly integrating our email systems or Fans list with another mailing system. However, you may export fans in a .csv via the Fans page in order to upload to another service."

Here's the pricing chart for AMazon fulfillment

http://services.amazon.com/ful.....=NSYahooAS

I'd much appreciate your analysis, opinion. :)

Thanks! 

Chelsea

November 24, 2014
9:31 pm
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Hi Chelsea, 

I'm not clear, can you take orders through your own system and forward the orders to them for fulfillment, or do you need to use their shopping cart? If so, the only way I would use them is if I could have a custom thank you page (so I can offer an upsell), and I'm guessing neither uses those. 

There is a service that I am aware of (but have not used) called http://www.indiehitmaker.com/. They allow you to report live show sales, and they last told me that they would be introducing a reporting service for websites/paypal sales soon. I don't think that has rolled out yet but you might want to contact them and see if they can help. Their not the cheapest option in the world, but they may be able to help you do what you are trying to do while still leaving the control in your hands. See what you can find out.

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November 24, 2014
9:39 pm
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Update: I just spoke to them and they are now saying it should roll out in December. I have an inquiry in to Amazon as well.

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November 25, 2014
1:19 am
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Thanks alot John, 

Nimbit says they only report the sales made via Nimbit.

They offer an option to send thank you/upsell email,

For landing pages, they said 

"As for the landing-thank you page, are you talking about the page that the customer sees after purchase? Because after every purchase the customer is brought to a download/receipt page and provided with a "Return to Site" button that brings them back to the Store location, whether than be the website in which the store is embedded, a Facebook store, or Nimbit.com URL.

You may embed your Nimbit store in any websitevia HTML that is Javascript compatible (use the Plugins section of Profile & Store)."

I spoke with indiehitmaker as well, 

I thought they were offering reporting service for the sales made through your own system but I got this answer recently 

"our website already provides a way for you to sell music and merch through our system and ultimately can be reported to Soundscan (digital download and physical mail order)"

so they also seem to require using their e commerce and annual fee for both physical, digital(website) for $500+ and extra charge for upc codes. I didn't get an answer if they charge extra for their e commerce. They don't offer fulfillment.

 
So I'm thinking using nimbit might make more sense, they've already been doing it for some time, indiehitmaker is just starting out. 
Also nimbit offers download code, you can print it on merch or bundle with merch and they report the merch+download code sales to Soundscan. 

I'd love to hear what you think. BTW, Amazon doesn't offer soundscan report...

I much appreciate your help! :)

best,

Chelsea
 

November 25, 2014
9:58 pm
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Hi Chelsea,

From speaking with indiehitmaker.com, my understanding was that they offer you the ability to sell music in venues and get those reported to soundscan. And according to them, in December they will be launching a new service that allows you to report sales made on your own website. That said, in October they told me it would be November, so we'll see

If it was me, this is probably how I would do it.

1. If charting was important to me I would pick one platform that reports, probably CD Baby, and then tell people to send me their order number after ordering to get a special bonus. I'd place the bonus at the top of an upsell sales letter. CD Baby also passes email addresses so I'd probably manually add people to my customer list and use the welcome email to send out an upsell pitch. Then, once the main activity was over, I'd scrap that set up and just take orders through my own site.

2. If charting wasn't important, I'd just keep things simple and take orders myself using my won shopping cart.

My personal opinion is that there is much more profit potential taking orders yourself. Both because of lower fees and the upsell potential.

A final solution might be to contact every distributor you can, starting with CD Baby, and ask if they would be willing to just handle order fulfillment and soundscan reporting for the same fee, but as a drop shipper. In other words, you would mail them the paypal order receipt and they would ship for the same fee. That way you get to take the orders, but they get the same amount of money. This may take some creative thinking and negotiation. There are quite a few distributors who report to soundscan, and I'd think that someone would be interested in the money.

Portmerch.com was who we used on Janiva Magness's release and they helped with some of that stuff, so you might have some luck there. 

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November 29, 2014
5:42 am
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Hey John,

Hope you are having a happy Thanksgiving weekend.

Always appreciate your kind, very helpful advice. 

CD baby said no to just reporting the sales made through other system than their own, Portmerch said they're full of their capacity.. I'd need to speak with more distributors.. 

By the say, I'm wondering if I can just simply sell my music on CD baby or other distributors and import the email addresses(they said I can) they collected to my Aweber and email about other products available through my own system.. 

Apologies if this was covered somewhere on MMM or IC already, wouldn't having your music available on multiple outlets/distributors increase the visibility, sales even though the net profit per sale is lower than on your own website?

Also wondering if you would recommend having a store page on content rich site or a sub page on squeeze blog site, displaying all the products, in addition to having the one by one up/downsell offer series...

Thanks! (:

Chelsea

November 30, 2014
7:37 pm
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Hey Chelsea,

You could just sell through CD Baby and then import, however each customer is required to tick a box saying the many to pass you their info (many won't). Each person would then need to confirm that they want to be on your list (many won't because there will be such a lag in time and no incentive), and this will greatly cut down on upsells because the moment when the purchase fervor is taking place will have passed. Still, it's doable.

I'd personally skip the focus on charting until you can find a distributor or indiehitmaker offers the service, which is supposedly soon. But if it's really important to you then yeah, you could do it the way you described.

As far as multiple channels, I'm personally not worried about it. Yes, you get additional coverage, but I think you'll find that as an indie, almost every sale you make comes from you hustling up the sale. So coverage by itself means little. For my next album release I expect that I will hold it back from all other retailers, including iTunes and only sell through my site. Then I will release it on iTunes and Amazon, and everywhere else a few months later, for that exposure, but with no real expectation of it leading to an increase in sales.

As for a store page on your site, you could totally do that. I think focusing on a single album helps focus attention towards that first conversion and moving people through your customer funnel, but I don't think it's a big deal and I can understand the desire to broadcast all of your work in one place like that.

Hope that helps :-)

Having trouble with your marketing? Wish you could have an experienced direct-to-fan marketing expert look over your actual campaigns, music, or content and offer feedback? Or perhaps you’re just looking for a little one-on-one assistance so you can ask questions that pertain to your specific goals and get a second, more experienced, perspective? Click here to book a session with me now.

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